Zurück zum Kalender
Geschäftlich
Englisch
Fortgeschritten
C1/C2 - Diverses Geschäftlich
Is the customer king?
Beschreibung
The theme of this lesson is customer service. Read an article about the opinions of business travellers on the customer service at hotels in different parts of the world. Words and expressions for describing customer service are practised. In the grammar section of the worksheet, tenses for describing a past experience are studied.