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Business
English
Upper-Elementary
A2 - Customer Service
Customer Service (Delivery Part 2)
Objectives
How to describe delivery and shipping and how to explain these to customers: i) Shipping vocabulary. ii) Storage. vocabulary iii) Present Perfect with Just/Yet/Already
Grammar
Present Perfect with Just/Yet/Already: i) The delivery has just arrived. ii) We have just sent the package. iii) No problem, I have already received it iv) Have you sent the package yet? v) We haven’t received it yet
Description
In the modern economy, customer service in regards to delivery is a very important element of any business. This units looks at the basic vocabulary needed for this and the issues to discuss related to it, such as delivery and breakages.