Optimising a CRM
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Business English Intermediate B1 - Sales

Optimising a CRM

Objectives

Discussing how to get the best out of a CRM and not use simply as an admin tool Vocabulary for optimising a CRM Second Conditional

Grammar

Second Conditional If I played tennis against Rafael Nadal, I would lose. If I lived near the beach, I would swim every day. If we had more people, we would finish this task sooner.

Description

A CRM can be seen as an administrative tool, but can also be so much more. This class allows learners to discuss how to optimise their software and get more strategic value from it.

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