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Business
English
Upper-Intermediate
B2 - Sales
CRM and Performance Management
Objectives
Discussing how a CRM can help us manage the performance of a sales team Vocabulary for CRM and performance management Past Perfect Continuous
Grammar
The Past Perfect Continuous Paul had been living overseas for 13 years when he decided to move back home. She hadn't been feeling well for a couple of weeks before the doctor gave her medication. We had been waiting for a long time when the bus finally arrived.
Description
A CRM can impact a company in several different ways. This class looks at how it can help with the performance management of sales people by identifying factors that go beyond basic revenue generation.