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Business
English
Upper-Elementary
A2 - Telephoning
Following up requests and orders
Objectives
How to make requests and orders on the phone: i) Polite expressions, ii) Expressions for confirmation, iii) Shall I/we
Grammar
The structure Shall I/We for confirmation and follow up: i) Shall I put that in the diary?, ii) Shall I confirm your reservation?
Description
After making a call to request or order something over the phone, you still need to follow it up by calling again. Learn the right expressions and vocabulary to be able to perform this activity.