Clarifying and confirming information

Objectives

How to ask questions and use paraphrasing to clarify understanding: i) Vocabulary for clarifying and confirming. ii) Indirect questions

Grammar

Indirect questions: i) Can you tell me when the meeting is? ii) Can you tell me how many shipments we had? iii) Can you explain how this will work?

Description

Finding a balance between the content of your statements and establishing and maintaining a social connection with people are critical to successful communication in the workplace. It’s important to minimize misunderstandings that can damage relationships and compromise your work by clarifying issues and confirming information in a nonthreatening manner.

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