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Business
Anglais
Élémentaire
Relations client au téléphone
Requesting for and clarifying information
Objectifs
Professional ways to request for and clarify information on the phone: i) Vocabulary for phone contact, ii) Vocabulary for requests, iii) Modals of request
Grammaire
Modals of Request: i) Could you explain that again? ii) Could you wait a moment? iii) Could you get Mr Jones please?iv) Would you repeat that?
Description
It is sometimes hard to understand each other on the phone. For this reason, you need to know how to request and clarify information.
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Prochaines sessions disponibles
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ven.. août 21
21/08 - 12:00
A2: GENERAL ENGLISH
A2
ADAM
8/8 places
30 min
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