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Business
English
Upper-Elementary
A2 - Telephoning
Requesting for and clarifying information
Objectives
Professional ways to request for and clarify information on the phone: i) Vocabulary for phone contact, ii) Vocabulary for requests, iii) Modals of request
Grammar
Modals of Request: i) Could you explain that again? ii) Could you wait a moment? iii) Could you get Mr Jones please?iv) Would you repeat that?
Description
It is sometimes hard to understand each other on the phone. For this reason, you need to know how to request and clarify information.